We help with email that won't work, forgotten passwords and accounts you can't get into, at your home or remotely. In-home help usually fits in one $100 visit.
What we help with
- Setting up email on your computer, phone and tablet
- Email that won't send or receive
- Recovering accounts and resetting passwords
- Turning on two-step sign-in and keeping track of your passwords
- Securing your email and other accounts after a scam call or suspicious email
In person or remote
Many email and account problems can be fixed over a secure remote session, wherever you live. We only connect when you ask, and we never call out of the blue asking for access. See how remote help works.
What email and account help costs
In-home help is $100 and usually fits in one visit. For remote help, you will know the price before we start. If we can't fix it, you don't pay.
What we do not do
We can't call your bank for you. If money or card details may be involved, call your bank right away.
Common questions
I forgot my password and can't reset it. Can you help? Usually. It depends on what recovery options the account has, and we will walk through them with you.
Is it safe to let someone connect to my computer? Only when you start it and know who you are dealing with. You can watch everything and end the session at any time.